Emotional Intelligence is defined as “The ability to understand, use and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others and overcome challenges and diffuse conflict.”
The four components of EMOTIONAL INTELLIGENCE:
2. Social Awareness
4. Social skills
CEO Low EQ walked into the meeting room ready to tell everyone what to do. They had the highest title so naturally their words had the greatest value. They spoke loudly and demanded to be heard. Only their ideas mattered.
The team could barely look at them as the CEO attempted to command respect. Many appeared to take notes but actually were doodling mean caricatures of their boss.
Staff left as every conversation with this leader appeared to be a battle.
This CEO got frazzled when things got tough and took out their frustrations on everyone else.
Compare this to CEO High EQ that reads the rooms and understands their role in helping to make others successful.
It is not about their title or experience. It is not about their ideas or suggestions. It is their responsibility to BRING OUT THE BEST IN OTHERS. This CEO resigned their EGO when they accepted this role.
They ask for ideas from others and encourage lively conversations. They think and pause before jumping to conclusions or inserting their opinion.
As a result, the team takes notes, contributes, and is extremely engaged in their overall mission and purpose.
STEPS TO CONSIDER:
-Learn self-awareness. What you are good at, what you like, and what you dislike. Admit your faults and prove that you are not perfect, but always have the willingness to get better.
-Practice social awareness. Learn how your actions affect others by watching, observing, and listening.
-Embrace self-management. Pause, breathe, and seek to understand before responding. Silence is golden and often leads to others discovering great things.
-Refine social skills. Build rapport. Ask questions and listen to their responses. Be genuinely concerned and interested in others. Be curious and inclusive. Learn from everyone.