Tag Archives: company

Five Keys to Protecting Your Company’s Most Valuable Asset: Its People

Your company’s most precious cargo is its people. Each day that you walk into your office, establishment or organization, you are responsible for cultivating the culture. You are responsible for fostering a workplace culture that is one based on commitment and trust. As you nurture and grow the culture of your workplace, it is imperative you realize that your most valuable resource – your most precious cargo, as they say in the aviation business – is your people.

As you look to understand what you can do each and every day to impact your company culture, you need to look at the ways you can best take care of your teams. The foundation of taking care of your people is creating and cultivating a culture of trust. It is only when you cultivate cultures of trust and commitment that you can truly begin to support your company’s most valuable resource: the people within it.

A simple way you can create the professional environment you want is to implement a model, the C.A.R.G.O. model, designed to create and nurture the workplace ecosystem that thrives on commitment and trust.

When the right tools, training and resources are provided, people know they have all they need to succeed. Shown here is chain saw safety training led by Donny Coffey, CTSP, and funded by an Arborist Safety Training Institute (ASTI) grant. Photo by Max Babe.

C: Creativity to address challenges

As you look to take care of your people, it is essential that opportunities are provided that allow for creativity. This creativity is useful for many things – primarily in addressing the many challenges that present themselves constantly in the workplace. When you trust and empower your people to harness their creativity to address and solve problems, it accomplishes many things across the many levels of your organization. Freedom to be creative instills a sense of intrinsic trust and helps reinforce an employee’s innate abilities and talents. Creativity to address challenges strengthens the case as to why you hired them to work in your organization in the first place.

A: Access to tools and resources

When the right tools and resources are provided, people know they have all they need to succeed. Too often there is an expectation of the people in an organization that cannot be fulfilled due to a lack of resources or support. Effective leaders must be prepared to properly equip their teams with the right people in addition to the right tools and resources to set them up for success. Access to the appropriate tools and assets is imperative to creating and building a company culture that is rooted in trust.

R: Responsibilities

It is essential that team members are empowered to own their unique responsibilities in an organization. When team members truly own their piece of the daily duties, tasks and projects, it reinforces the reality that their work really matters. When your team members are aware of their value to the entire operation and that others are counting on them, just like a combat aircrew, they will step up and perform to their best abilities. Empowerment of staff , ensuring that the training and processes clearly define and delineate their responsibilities, will lead to an empowered organization. This empowered organization will be full of team members who know what they are responsible for and are ready to tackle the tasks at hand.

G: Goals and objectives

Goals and objectives of your team(s) and organization have to be plain and clear and articulated in a way the team members can understand and appreciate. The best leaders must share the goals and objectives with the team. Your team needs to know its leaders are fully invested. In turn, it’s necessary for members of your team to share their individual goals and objectives with each other and the leadership. This ensures that everyone holds each other accountable. Beyond holding one another accountable, knowing each other’s goals and objectives allows you to know that everyone is committed, in some shape, form and fashion, for the greater good of the organization and each other.

Goals and objectives of your team(s) and organization have to be plain and clear and articulated in a way the team members can understand and appreciate. The best leaders must share the goals and objectives with the team. Your team needs to know its leaders are fully invested. Photo courtesy of Chippers, inc.

O: Opportunities for success

As a leader, you must provide the opportunities for your people to succeed. These successes exist as large and small opportunities. When provided with incremental chances to succeed and win, team members will stay engaged and continue to be committed to the organization and the team. Consider opportunities for team members to succeed in the simplest ways, ways that lead to team wins, that lead to organizational wins. Everyone loves to win. Everyone loves to be on a winning team!

The most precious resource in your organization, the most precious cargo in your aircraft, are your people. As you conduct business each and every day, are you and the leadership team equipping your people to sustain themselves and your organization through the inevitable turbulence they will encounter en route to accomplish their mission? When you provide your people with the right C.A.R.G.O., you will create, promote and cultivate a workplace culture of trust that is bound for success!

Jason Harris is a motivational speaker, consultant, and certified character coach who values dedication, service and excellence. As a decorated combat veteran, Jason brings unique perspectives gained from his battlefield experience to your organization, empowering you to unleash the untapped potential of your employees. Using real-world examples, Jason sheds light on how the invaluable talent each person brings to your organization can positively impact your mission. He teaches you to Trust Your People Like Your Business Depends on it, because it does! To book Jason: https://bit.ly/3rcqRu9

The Power Of TRUST

What makes a company great? Its CULTURE.
What makes a great corporate culture? LEADERSHIP.
What makes a great Leader? TRUST.

If you want to hit that trifecta, great company, corporate culture and leader, then you need to delve deeper into the word TRUST. I can’t tell you how many leaders I’ve known, who were extremely talented, but needlessly lost the TRUST of employees for preventable reasons.   They chose “not” to adhere to the rules they asked others to play by.  They asked others to make sacrifices they weren’t willing to make themselves.

Nobel Prize winning psychologist, Daniel Kahneman, found that people would rather do business with (and employees will follow) a person they trust. Trust is a confident belief in a person, product or organization. Trust is confidence in the honesty, integrity, ability and character of a person. Former CEO of General Electric, Jack Welch, once said, “Leadership is about two things – Trust & Trust.” In our quest to stay up with the latest and greatest management fad, I feel we are losing sight of the most important ingredient in making a company successful, TRUST. Employees want to work for leaders who are trustworthy, reliable, responsible, considerate and consistent.

One of the phrases being used a lot in corporate America today, is having employees who are “fully engaged” in their job. Why is it important to have “fully engaged” employees? According to a Towers Watson Global Workplace Study, companies with “fully engaged” employees “had operating margins almost three times those of organizations with a largely disengaged workforce.” That is an impressive number. But an alarming statistic the study uncovered is that only 21% of employees are “fully engaged.” OUCH!

Another scary statistic is employees are also four times more likely to leave an organization because of lack of appreciation and TRUST so, leaders need to have an “attitude of gratitude”. Look for ways to compliment and recognize employees for a job well done. TRUST thrives in this type of environment. Create a “Corporate Culture” that influences the level of TRUST for all employees.

Here is a simple acrostic that I feel identifies several necessary characteristics any leader needs to possess if they have any intention of creating TRUST.

T  Transparent
R  Reasonable
U  Understanding
S  Supportive
T  Thoughtful

You need to understand that every action you take will either increase or decrease the level of TRUST employees have. Marketing guru, Seth Godin, who has also authored 19 international best-selling books, addressed the importance of TRUST this way; “Earn TRUST, then worry about the rest.” Employees have learned not to TRUST words, they TRUST actions.

Great leaders think beyond themselves. They have found that employees put TRUST in those who truly care about them. What have you done to gain the TRUST of your employees? What actions have you taken recently, that proves your involvement in their success?

YOU DON’T DEMAND TRUST – YOU EARN IT

Robert Stevenson is one the most widely sought after professional speakers today. He understands what it takes to succeed. His ability to connect with an audience is amazing; be it a strategic planning session for a Fortune 500 company to 20,000 salespeople at a virtual conference event, he excels at blending humor, facts, inspiration, conviction and audience participation. With now over 29,000 followers on LinkedIn, Robert makes a big effort to share something every day that will help people succeed on either a personal or business basis. To Book Robert Stevenson for your next Virtual or Hybrid Event call today: 888-766-3155 or visit https://bit.ly/3mTwU3N